[Resolved] ITC — Poor Quality of AAshirvaad Atta

Prabhatw

from Bengaluru, Karnataka

Address:	560043
Website:	www.aashirvaad.com/Contactus.aspx

I bought Aashirvaad atta 5kg pack from one of the leading super market in Bangalore. The atta quality is very poor, it looks like lot of maida is mixed instead of 100% whole wheat atta.

Chappathi made out of this dough is not all tasty as like earlier. When I tried to contact the customer care by calling[protected]printed on the packet), the call is getting disconnected automatically after 15 seconds (after the voice mail; i tried for more than 25 times), even the call to [protected] is a waste of time, each time the receptionist transfer to some extension, it disconnects automatically.

Pathetic customer service by ITC

Was this information helpful?

No (0)

Yes (0)

May 18, 2017

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

ITC Customer Care's response Dear Sir / Madam,

Thanks for taking time to write to us. Your complaint regarding our Aashirvaad Atta will be forwarded to our concerned team. To help us serve you better kindly write to us with the below details to [protected]@itc.in for further action .

> Name & Contact Number
> Purchase Details (Outlet Name & Address)
> Batch Code & Pkd date
> MRP / Net Weight
> If available pack shots (Front & backside of the packet)

Thanks & Warm Regards,
ITC Cares Team
Toll Free No.[protected]
(Call us on any working day (Mon-Fri) between 09:30 hrs to 17:30 hrs)
Email id: [protected]@itc.in