[Resolved] ITC — sunfeast marie light

Prachi Solanki

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400015

2/11/2017 i bought sunfeast marie light 2 packets, from "white magic shop at sewri mumbai pin code - 400015.

All 2 packets biscuits have chemical like smell while eating. I returned it to shop keeper and returned me the money back. Pls look into this matter it may cause food poisoning.

Net wgt 200 gms
Both packets have same details as below
Pkd 27/09/2017
Batch no v24a
Bar code[protected]

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Dec 9, 2017

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

ITC Customer Care's response Dear Sir / Madam,

Thanks for taking time to write to us. Your complaint regarding our Sunfeast Marie Light Biscuits will be forwarded to our concerned team. To help us serve you better kindly write to us with the below details to [protected]@itc.in for further action .

> Name & Contact Number
> Complete Postal address with pin code.

Thanks & Warm Regards,
ITC Cares Team
Toll Free No.[protected]
(Call us on any working day between 09:30 hrs to 17:30 hrs (Monday to Friday ))
Email id: [protected]@itc.in