ITC — sunfeast nice biscuits

Address:

Gurgaon, Haryana, 122001

I recently purchased a packet of sunfeast nice biscuits and gave it to my son for morning breakfast. It was only when he ate couple of biscuits and complained about it i checked and realised the packet was full of small live worms. Worms were all over the biscuits and also in the packet in huge quantity.

My son then started vomiting and felt really sick. I am really shocked with the lack of quality control at such a reputed company and brand. A quick search at google reveals it's a regular occurrence so doesn't look like the company is at all serious about quality checks.

I would like to register a complaint with the consumer protection forum and would request that the product production be stopped until an independent enquiry is conducted and provide quality assurance to the customers.

I would also like to hold the itc board of directors accountable for this regular breach of customer trust and allowing the company to put the health of customers at risk.

Product details are below:

Product: sunfeast nice

Batch no: 03:15 1c08

Mfg date: 13/12/2018

I have also called the itc helpline and logged a complaint. The tracking no is 33274.

Would appreciate prompt action on the matter.

Regards
Saurabh gupta