[Resolved]  ITC — worm in biscuits

Address:Kolkata, West Bengal, 700030

Today we found some worms in sunfeast hi fi cashew cookies.
It was not expected to find this kind o[censored]nwanted things in such a biscuit which has been manufactured by so called 'renowned' itc company. It was disgusting. We are shocked still now.
Please check twice before packaging.
We got it in free of cost along with cream cracker biscuits.
There are many children who love having that hi fi biscuits, if anything bad happen to them, would your company take all the responsibilities?
So please, do take care of this matter.
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Oct 28, 2018
Complaint marked as Resolved 
ITC customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
ITC Customer Care's response
Dear Sir/Madam,

Thank you for writing to us. To help us serve you better, kindly provide us with the following details to [protected]@itc.in

• Complete Postal Address
• Contact Number

Warm Regards,
ITC CARES TEAM
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