[Resolved]  Itzcash Card — irctc ticket refund

Hi itz cash team,
I had booked one ticket on irctc through itz gateway but i have not received any refund amount after the cancellation of the ticket. The payment was made through sbi debit card. The details of the transaction is as follows:
Transaction id [protected]
Passenger name rakesh kumar
Amount 1610
Ticket cancellation id - [protected]
Date-11.11.2017
Refund amount - 1545
My mobile no. [protected]
Pls resolve this issue as soon as possible and transfer the refund amount.

Thanks
Aman kumar
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Dec 30, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
ItzCash Card Customer Care's response
Dear Sir,

As per our telephonic confirmation done today your query has been attended and resolved.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
Complaint comments 

Comments

I tried to book a railway ticket o 15th November through ITZ payment gateway IRCTC VISA DEBIT CARD . Payment done but ticket not booked and I immediately got the message that money refunded into ITZ bank but I didn't get money into my andhra bank account
IRCTC TXN ID [protected]

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