Ixigo — about railway ticket cancel, booked by ixigo apps

Address:Hyderabad, Andhra Pradesh

I booked a train ticket for my journey from secundrabad (Sc) to manchiryal (Mci) on dated 02/01/2018 by telangana express (Train no. 12723) by ixigo apps, my journey date on 02/01/2018, unfortunately my train was late more then 8 hours. I want to try cancel my ticket on irctc site a message is reflecting that this ticket has not been booked through irctc site. I am also try to contact with ixigo customer care no. So many time no any reply by customer care no. How to cancel my ticket and refund my money.
Please help me about these messege and ban to ixigo for cheating apps
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Ixigo customer support has been notified about the posted complaint.
Jan 01, 2018
pankaj sonwani's response
after 2 day its show my tikit booked
Complaint comments 

Comments

29 dec 2017 tikit book by apps
and msg recevied booking failled
and cash debited in account

I've booked a flight ticket for 19th January 2017 from BBI to IXR thru' IXIGO website. I want to cancel the ticket, but unable to do so. Kindly advise. I've been trying for long but without success.
I have booked two ticket on the same day by same train.PNR no [protected] and [protected] in the JENSADABDI EXPRESS from trivandrum central to thalassery on 24.04 2023. what do i do
[email protected]'s reply, Apr 19, 2023
please cancenl one of the ticket pnr 4447134664

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