[Resolved] Ixigo — Payment done but not received booking details

[Resolved] Ixigo — Payment done but not received booking details

L LikithaB Jun 19, 2025

Hi Ixigo Team, I have booked flight IX 2739 scheduled for 28th June at 1:45 AM using my phone number for booking. The payment was successfully processed via UPI and the amount Rs.4869 was deducted from my bank account. However I have not received any booking confirmation or details. I am unable to find any trace of booking. Please assist with the details or initiate refund immediately. I have attached the payment transaction details for your reference +2 photos Was this information helpful? No (0) Yes (0)
Jun 20, 2025 Complaint marked as Resolved Ixigo team reached out to me on call after I sent an email explaining the issue and I had also reached out to them on their Twitter account. They advised to wait for few hours and if the booking is not confirmed the amount will be refunded. I received the refund after few hours. Ixigo customer support has been notified about the posted complaint.
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