[Resolved]  Ixigo — airfare ticket

Today i booked an air ticket from guwahati to silchar. But the amount has been deducted and ticket not booked.

But as i had to visit silchar so i had no other choice but to booked it again.

Now what about my earlier transaction. When it will be refunded???

I am attaching the screenshot of sms received from hdfc after the amount get deducted.

I need my amount..
That's all.

Also cheap ticket cc sucks. I have called them several times but no response.
+1 photos
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Aug 23, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
Ixigo Customer Care's response
Hi Kamal,

Apologies for the inconvenience this may have caused!

We have escalated your concern to CheapTicket and it will be resolved soon. We appreciate your patience meanwhile.

Thank you for your cooperation!

Regards,
Team ixigo!
Complaint comments 

Comments

I have booked a ticket from Kumbakonam to Chennai on 21st July 2019 night. Unfortunately the ticket amount is deducted but I didn't receive my eticket and I have paid the money through UPI

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