[Resolved]  Ixigo — Payment deducted but ticket didn't booked

I was booking train ticket and money was deducted from my account but did not showed up in ixigo. neither it showing payment failed nor payment successful. Please refund my money as soon as possible .
IXIGO Train Trip ID: IXITRS[protected]
Transaction Id: T2403061337100260358034
Was this information helpful?
No (0)
Yes (0)
Apr 22, 2024
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2024
Ixigo Customer Care's response
Hi there, the refund is already credited to your ixigo money max account and was later transferred to bank account as well.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2405
    Pending
    356
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information