[Resolved]  Ixigo — Flight ticket cancellation problem

I booked my ticket on 30.01.2024 and the boarding was on 5th of march, 2024.

later on due to circumstances, i wanted to cancel my ticket.

I opened the ixigo flight app and then went on my trips but couldn't find my ticket.

I put my pnr on another website and found out that you can't cancel the ticket and only ixigo can. It is a shame to know that i can't even apply for cancellation on the website i booked from.

I want refund
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Mar 27, 2024
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2024
Ixigo Customer Care's response
Hi there, we are unable to locate your booking or registered contact details in order to check this. Please reach out to us via [protected]@ixigo.com so that we can assist you better
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