Ixigo — Amount debited flight not booked

Ixigo — Amount debited flight not booked

B Basudeb.b from Durgapur, Maharashtra Jun 30, 2023 Jul 1, 2023 This thread was updated on Jul 1, 2023

Hi my name is Basudeb Biswas . On 18.04.2023 I booked one flight from Mumbai to kolkata from ixigo portal. The amount got debited from my account but ticket was not booked and amount was not reversed yet. I have called customer care several times but nothing was done and amount is not refunded till now My mobile no. Is [protected] Was this information helpful? No (0) Yes (0)
Ixigo customer support has been notified about the posted complaint.
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Ixigo Customer Care

from Gurugram, Haryana

Jun 30, 2023

Verified Support

Please accept our sincere apologies for any inconvenience you may have experienced. To better understand and address your concerns, we kindly request you to share the details with us via http://www.ixigo.com/flighthelp. Your input is invaluable in helping us investigate the matter thoroughly and find a suitable resolution.

Ixigo Customer Care

from Gurugram, Haryana

Jul 1, 2023

Verified Support

Hey there! We apologize for any inconvenience caused. Kindly visit http://www.ixigo.com/flighthelp to provide us with more details. Our team will investigate the issue promptly and work towards resolving it. Thank you for your cooperation.