[Resolved] Ixigo — Amount debited from my account but no tickets no refunds no confirmation of tickets | |||
Respected sir Myself Dr Lakshmi Nair booked a ticket on 6.1.21 for K S Anitha from Mangalore Central to Trivandrum Central on 16.1.21 at 17.30 pm train boarding from Mangalore Central. Neither I received any confirmation nor I received the ticket. AND WHEN I MAILED THE ISSUE TO YOUR MAIL ID IT SAYS IT DOES NOT EVEN EXIST Hereby attaching the transaction details Also what is shown in the app Please go through the same and rectify my issue as early as possible Thank you Sincerely Dr. Lakshmi Nair Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 13, 2021 Ixigo Customer Care's response Hey, Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please share the details here: www.ixigo.com/trainhelp so that we can assist you quickly. We're looking forward to your response. Thanks Team ixigo | |||
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