Ixigo — Amount deducted but did not get the ticket

Website:www.ixigo.com

I booked the ticket from Pune to Shirpur for 17th December, 2021 and the amount (Rs. 1904/-) got deducted from my account via UPI but I did not get the ticket. I can still see those seats available on Ixigo so I need my money back to book the ticket again.

Please find the payment screenshots below
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Dec 12, 2021
Updated by chetanbadgujar
It was a bus ticket
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2401
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information