Submit a Complaint
Railways
Ixigo

Ixigo — Amount has been deducted but no bookings shown

I booked a bus ticket for tomorrow that is 11/Feb/2022 of operator Highway Star Travels seat no 4. From Varanasi to Delhi. The amount has been received by ixigo but when I open my booking section it shows that I have no bookings. Please look into it asap. How will you guys refund me if I can't cancel the booking as its now being shown at all in the app nor have I received any ticket confirmation in mail or my number.
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Ixigo reviews

[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account[Resolved]Ixigo - Flight ticket cancellation problem[Resolved]Ixigo - Amount deducted from account but my flight ticket-round trip has not been confirmed.
View all 2401 Ixigo Reviews

Comments

Hey, kindly connect with us via www.ixigo.com/help for assistance as we are unable to find any details.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2401
    Pending
    355
    Resolved
    1516
    View all 2401 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information