[Resolved] Ixigo — amount has deducted from the account but tickets not yet confirmed | |||||
1st i booked the tickets it went to payment page n done payment, amount had deducted from my account bt tickets nt yt confirmed.. Wen i saw in my booking page it showed it is in pending by yesterday evening bt after 7pm it showing dat booking has failed.. Then wer the deducted money from my account.. So plz book the train or refund my amount by today itself Was this information helpful? | |||||
Nov 10, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Ixigo Customer Care's response Dear Sir, Greetings from ixigo We are really sorry to hear that your ticket could not be issued. However, please be assured that your amount has been already refunded to your bank against ARN 30001082748273139084770. It should reflect in your account within 3-4 days depending on your bank refund policies. We have also shared the complete refund transaction details over e-mail. Kindly check your inbox once. For any further assistance, please feel free to reach out at [protected]@ixigo.com. We'll be happy to help. Regards, Team ixigo | |||||
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Comments
My transaction for id PRL071C7I8V failed..but amount was deducted from my account..now I not sure whether I want to redo my booking or not since this is the first time I am booking via ixigo
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