[Resolved]  Ixigo — balance deducted but ticket. not confirmed/ till no refund

What type of manner i don't understand, balance deduct but tkt. Not confirm, on your app have a instant refund option that also not work till now, i also mentioned my upi id, kindly send back my money now or book my tickets now because now i am stuck in chenai i have no another option, i lost my time and money, worst experience with you, i will got harrass to deal with you.
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Feb 6, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Jan 06, 2020
Updated by Bapuna3
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Verified Support
Jan 06, 2020
Ixigo Customer Care's response
Dear Customer,

Greetings from ixigo!

We could not locate any details in order to assist you better.

Kindly write to us at [protected]@ixigo.com

Thanks
Team ixigo
Complaint comments 

Comments

I bring tren tikit and amount is deducted with bhim upi but tikit is not giving

PNR [protected] travelling of date 5th October 2019 and travelling date of PNR [protected] 8th October 2019

Waiting list and ticket was cancelled due non availability of seats, no refund yet.
UPI Transaction number is[protected].The amount 3165.40 was debited but the ticket was not booked.

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