Submit a Complaint
Railways
Ixigo

[Resolved]  Ixigo — Booking failed refund not received

Address:Guna m.p.

Booking failed but refund not received my account
+1 photos
Was this information helpful?
No (0)
Yes (5)
Jun 4, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2021
Ixigo Customer Care's response Hey,

We can see only 1 payment for INR 580 on 14th March which was refunded on 15th March to the payment source with bank ARN[protected].

Please connect with your bank customer care for further assistance.

Thanks
Team ixigo
Jun 28, 2021
Updated by ashurajak But i didn't get money in my account
Jun 28, 2021
Updated by ashurajak So what will i do to get my money
Verified Support
Apr 27, 2022
Ixigo Customer Care's response We trust this was resolved. Please reach out to us via www.ixigo.com/help for any assistance.
Complaint comments 
Add a Comment

Related Ixigo reviews

[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account[Resolved]Ixigo - Flight ticket cancellation problem[Resolved]Ixigo - Amount deducted from account but my flight ticket-round trip has not been confirmed.
View all 2400 Ixigo Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    View all 2400 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information