Ixigo — Booking issue

Sir, i had booked a train ticket in ixigo from valsad to satna on[protected] at 7:20pm... I had paid for it about 663rs
But i couldn't received a ticket yet.
So what can i do to get back my money.
Kindly send ur response
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Sep 22, 2020
Updated by Poojapatel
I had booked a train ticket from valsad to satna on[protected]..at 7:20pm.
I had already paid for it about 663rs
Money had been deducted but ticket is not booked yet...
So sir, what can I do to get my money back ...
Kindly send ur response
Complaint comments 

Comments

Hey Pooja,

If the booking was failed the amount should have been auto refunded by now.

Please reach out to us via www.ixigo.com/help incase you have not received it yet.

Thanks
Team ixigo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information