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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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68%
Complaints
2401
Pending
355
Resolved
1516
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+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Since this was voluntary cancellation applicable refund after deducting normal cancellation charges is processed already. For the airline cancellation charges kindly file a claim with the insurance provider using this link https://www.libertyinsurance.in/products/claim-intimation/claimintimation since you had opted for ixigo assured fare. For further assistance you can call us on the number mentioned on your PDF ticket.
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Team ixigo