Ixigo — cash back.

Provided with a cash back code on 2 11 2017 with expiry date as 31 12 2017. But surprisingly when i use the code system says it is an expired code. Taken up immediately with Ixigo by email and was informed that the code expired on 31.10.2017. How come expired code can be sent subsequent to the expiry date. Code was sent on 02.11.2017 with old expiry date but the communication contained a future expiry date. This came to light when i used the code.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,

Greetings from ixigo

We're glad to inform you that we have updated the coupon's validity. Kindly try checking it again.

For any further queries, kindly write to us at [protected]@ixigo.com

Regards,
Team ixigo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information