[Resolved] Ixigo — Cash deducted but booking was not done.

[Resolved] Ixigo — Cash deducted but booking was not done.

P Preejisha

I was booking for a train ticket and the amount was deducted but the booking was not successful. As I tried contacting them through their given email, the Email I'd was no longer in use. Kindly help me get my amount refunded as soon as possible. With regards, Preejisha +1 photos Was this information helpful? No (0) Yes (0)
Nov 3, 2020 Complaint marked as Resolved I had a conversation with Nitish Sharma Sir. He guided me regarding the issue. It has been resolved and I got my amount refunded. I am really happy that the problem was solved very quick! Ixigo customer support has been notified about the posted complaint.
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Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Dear Customer,

the payment status is failed and we did not receive payment against this transaction.

Any accidental debited should be reversed by your bank within 7 days.

For any further assistance, please reach out to us via www.ixigo.com/help

Thanks
Team ixigo

Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Dear Customer,

The payment status is failed and we did not receive the amount against this transaction.

Accidental debits should be reversed by the respective bank within 7 days.

Let us know for any further help via www.ixigo.com/help

Thanks
Team ixigo