[Resolved] Ixigo — charged for train booking but didn't get ticket.

Rohit Borude

from Delhi, Delhi

Website:

www.ixigo.com

They are not refunding my money, as i already asked 5-6 times. The customer support stopped replying.
On 15th february i booked 3 tickets from katpadi to banglore. From my account balance money has been diducted but i didn't get tickets.
So i complaint to them first they told within 3 days we will refund you but now 30 days over still i didn't get anything.

Please help.

Thank you.

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Apr 25, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please be informed the refund of Rs 315 has already been done from our end. We have sent the details to your mail id, please check.

For any further assistance feel free to contact us at [protected]@ixigo.com.

Regards,
Team ixigo