[Resolved] Ixigo — Did not receive refund

[Resolved] Ixigo — Did not receive refund

J JNKarga May 30, 2022 May 31, 2022 This thread was updated on May 31, 2022

I cancelled two tickets on 27th and the app showed refund will be processed by 1 p.m of same day. When did not recieve anything I contacted customer care they told me to wait 48 hours so I did. Now they are avoiding me by closing my chats without letting me reply. My cancelled trips ID IXITR[protected] and IXITR[protected] . Very horrible experience. When will I ever get my money. As a student this is really frustrating as I had to be in Delhi for exams. Was this information helpful? No (0) Yes (1)
May 31, 2022 Complaint marked as Resolved I recieved the full refund amount today, 31/05/2022 23:31 . I want to Thank you guys at consumer complaints for making my voice heard. Ixigo customer support has been notified about the posted complaint. Verified Support May 31, 2022 Ixigo Customer Care's response We regret the inconvenience caused, we are getting this checked and the refund shall be processed to the payment source within the next 2-3 days.
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