[Resolved] Ixigo — didn't get refund amount of the tatkal waiting ticket | |||
I am naveen, I have booked a Tatkal ticket through ixigo app. The Tatkal ticket has waiting list TQWL 37 in the starting then came to TQWL 27 till the chart preparation. Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again. Was this information helpful? | |||
Jul 8, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 05, 2019 Ixigo Customer Care's response Dear Basanaveen, Greetings from ixigo! The refund will be processed by IRCTC in 3 working days to us. Post receipt of that, we will initiate the same and it will appear in your account in 5-7 working days. For any further query or assistance, please write to us at [protected]@ixigo.com Regards Team ixigo. | |||
 2 Comments | |||
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I am santhosh, I have booked a Tatkal ticket through ixigo app. The Tatkal ticket has waiting list TQWL 70 in the starting then came to TQWL 23 till the chart preparation. Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again.
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I am Farzana, I have booked two Tatkal ticket through ixigo app. The Tatkal ticket has waiting list TQWL 74, TQWL 75 in the starting then came to TQWL 55, TQWL 56 till the chart preparation.Due to this I can't travel today. Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again.
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