[Resolved] Ixigo — didn't get refund of rs.480 after transaction failure. | |||
Dear sir, I booked a train ticket from nasik rd station to csmt for sevagram express (Departing from nasik road station on 5th may) on 3rd may 2018. Unfortunately, the transaction was failure and i got the message that the refund process will be commenced in 5 working days. 5th may morning, i received another text that my refund process has been commenced and cash would be transferred to my bank account in 48 hrs. It's been a week since and i haven't yet got my refund. Kindly look into the matter soon as possible. I got the transactions id in case required which i would disclose in personal interaction. Thanks.. Was this information helpful? | |||
Jun 25, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 14, 2018 Ixigo Customer Care's response Hi Harshwardhan, Greetings fro ixigo! Please be informed refund is already been processed from our end. Request you to please contact the customer support of the bank concern and ask them about the refund status with the shared ARN. For further assistance you can write to us at [protected]@ixigo.com. Regards, Team ixigo. | |||
 2 Comments | |||
Comments
I wanted to book train ticket, I initiated the process, made payment via 'bhim' app, money was debited from my Bank account but ticket was not booked. I request you to please refund my money.
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Thanking you
Pardeep Sinvh