[Resolved] Ixigo — didn't receive my refund

ArjunSi86578040

from Mumbai, Maharashtra

Address:

400706

I have booked 2 ticket which was in waiting list then i cancelled 1 ticket myself at that time i received refund

2nd ticket was in waiting list i was not confired so the ticket is cancelled automatically
I have booked 10 day ago till now i did not received my refund

Booking id - ixitr[protected]
I have received passenger 2 refund

Passenger 1 arjun singh refund is pending

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Jul 12, 2019

Complaint marked as Resolved

I have submitted some screenshots of my booking and cancelled ticket I have cancelled ticket of shivangi singh myself But arjunsingh ticket was in waiting list so i was automatically cancelled Arjunsingh refund is not initiated

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2019

Ixigo Customer Care's response Hi Arjun,

Greetings from ixigo!

Thank you for writing in. Please be informed remaining refund against the shared PNR has been initiated and shall reflect into your bank account within 5-7 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo!