[Resolved]  Ixigo — False successful refund

IXITRS[protected] is my trip id for the cancelled booking, refund has been stated as successfully initiated from ixigo side on 18 th September 2022 though the refund amount is not getting reflected in my bank account. Neither any message /bank balance amount from the refund has been added till date. Its more than 7 days from the cancellation
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Nov 6, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2022
Ixigo Customer Care's response
Hi, we can see the refund was successful with bank ARN 75503722262018564840583. Request you to kindly raise a complaint with your bank customer care if not yet credited.
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