[Resolved]  Ixigo — Fraud for ticket booking

6/4/21 Ko maine delhi ka ticket nikala jo 13/4/21 ki journey ki thi 12-4-21 hai lekin Mera jana lockdown ki wajah se cancel ho gaya isliye mai aaj subah se try kar raha hu lekin ixigo dekha raha hai kuch new rule TDR ka toh woh bhi kiya Lekin try after sometime dikha raha tha subah se aur 30-35 time try kiya lekin nahi hua ticket cancel aur ixigo ki policy ke hisaab se 11/4/21 18:35 After cancellation charges dikha raha hai aur just abhi ye complent karne ke 5 min pahele hi try kiya toh New rule TDR ho bhi inprocess ho gaya lekin ticket cancel karne gaya toh 0 refund dikha raha hai aur inka charges screen shot niche attachment kiya hu
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2021
Ixigo Customer Care's response
Hey,

We are unable to locate your booking details. Please reach out to us via www.ixigo.com/help

Thanks
Team ixigo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information