[Resolved]  Ixigo — fraudulent way of ixigo during cancellation

This ticket was cancelled on 10 Dec, 2018 and they comitted to refund it within 4-5 days an amount of ₹670 but still they have not done. While emailing at [protected]@ixigo their support is worst and they send info about previous cancellation and no talking of this one. I'm attaching the screenshot of the details of cancellation. Kindly look into the matter. I want my money back.
They till now have acted in fraudulent way and never refund it. Please take stringent action and get it refunded.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Ixigo Customer Care's response
Hi Tushar,

Greetings from ixigo!

Thank you for writing in. Please be informed refund against the shared id has been initiated and should have been reflected into your account by now. request you to please check your bank statement once.

In case of any other assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information