[Resolved]  Ixigo — Free cancellation plan not need but no customer service given

Address:India

Above subject I have Tatkal train ticket booked by ixigo train mobile app.but free cancellation plan charge applying but I don't want this plan but not customer service and support how to cancel this free cancellation plan and money refund.lost my money.
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Dec 1, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2022
Ixigo Customer Care's response
Hey there, please reach out to us via www.ixigo.com/help for any assistance
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