[Resolved] Ixigo — Has not issued refund

[Resolved] Ixigo — Has not issued refund

F Fheba Oct 27, 2022 Oct 28, 2022 This thread was updated on Oct 28, 2022

I am Fheba, I have booked 1 tatkal ticket through ixigo app on 24 October 2022. The Tatkal ticket has waiting list TQWL 22 .Due to this I wasn't able to travel . Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again. +3 photos Was this information helpful? No (0) Yes (0)
Dec 4, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 28, 2022 Ixigo Customer Care's response Hi Fheba, the refund is processed by IRCTC 72 hours after the travel date. The refund was processed to your ixigo money max account on 27 Oct 2022, 13:23
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