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Ixigo — Hotel refund

I have cancelled a refundable hotel booking and it's 12 days and I have still not received the refund yet. Everytime I chat with customer care, they say refund is processed but pending. Booking id: IH[protected].

Let me know when I will get the refund.
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Comments

Hi, could you please tell us more about your issue? Please get in touch with us at https://www.ixigo.com/trainhelp. Thanks.
Reply
Jp201's [Complaint's author] reply, Oct 12, 2023
I have not yet got the refund after 15 days.

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