[Resolved] Ixigo — I dont get rail tickets but its amount deducted

Raju Purkar

from Dahod, Gujarat

Address:

Pune, Maharashtra, 411005

Res sir
On 29/10/2019 i tried to book rail tickets on ixigo app from vadodara to pune, all procedures complete, payment done but i don’t get tickets.
Request you to cancel my transaction and refund my paid amount. I attached screenshots of my transactions.
I tried to book twice both time same thing happened. How we can relying on such applications.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Ixigo Customer Care's response Hi Raju,

Greetings from ixigo!

We wish to inform you that refund against the failed booking attempt has already been initiated and same shall reflect into your account by now.

For any other assistance please do let us know.

Regards,
Team ixigo!