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Ixigo

[Resolved]  Ixigo — I don't refund money back to my passbook

Address:135003
Website:Ixigo

Hiii sir

I name vishu i have camplan to you i have book ticket your site #*[protected]*# jud to kasipur and the payment will done to my passbook the ticket will not book trasanction will be fail (705 rs will cut) to my account and trasancation will be fail. I have camplan. (15 days) but no action in my camplan my amount is not refund.

So plzz refund my amount to back my account.
Regards
Vishu
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Sep 10, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
Ixigo Customer Care's response Hi Vishu,

Greetings from ixigo

We wish to inform you that refund is already processed to your bank & refund transaction details have been shared over e-mail with you. Kindly check your bank statement once as some banks don't notify via sms when refund is credited.

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 
2 Comments

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Comments

I booked ticket from Hajipur to Raipur but ticket not booked and money deducted from account plz refund my money asa soon as possible so that me booked another ticket.

Reply
Ixigo Customer Care's response, Aug 7, 2018
Verified Support
Hi Rupak,

Greetings from ixigo

We wish to inform you that refund is already processed to your bank & it will reflect in your account within 4-5 days. We seek your patience meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo
Dear all,

My booking is status is still showing pending

Kindly arrange my refund

Booking id IXITR[protected]

Regards
VishalB
[protected]

Reply
Ixigo Customer Care's response, Aug 7, 2018
Verified Support
Hi Vishal,

Greetings from ixigo

We wish to inform you that your refund is already processed to your bank & should reflect in your account in 2-3 days. We seek your patience meanwhile. For any assistance, please write to us at trains@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo

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