Ixigo — I Payment made ticket not booked

Address:#34/7/40 Pooja gifts Nagharbhavi main road
Website:Ixigo

On 7/11/2020. I booked a ticket to travel from SBC TO Marwar Bhinmal on 6/12/2020 vai the ixigo app

My payment has debited from the bank but ticket is not booked
The phone pay order I'd is in the screen shot below
Kindly refund the amount at the earliest
+1 photos
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Ixigo customer support has been notified about the posted complaint.
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Dear Customer,

Amount should be auto refunded if the booking was failed. Please wait for 5-7 days. If the amount does not reflect then please contact us via www.ixigo.com/help.

Thanks
Team ixigo

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