Ixigo — I'm complaining about the refund which is not reflecting in my bank account.

Hi,
I am Ritul. Earlier i had booked a train ticket. I partially cancelled this train after three days of booking on 30 april 2023. After that there it is showing that the refund amount Rs 1995/- will be reflected on your account by 3 may 2023. I had used my UPI Id for the payment of this ticket. It was shown that the amount is returned to the source, but it isn't showing when i check the balance in Google pay. I hope your will surely look into this problem as soon as possible. Thank you