[Resolved]  Ixigo — Ixigo app

I booked my two tickets from Moradabad to Danapur twice dated 27 February, 2021 but the bookings failed though the money was deducted on the both of them respectively. Booking IDs are (1) IXITR[protected] IXITR[protected] . It was said to be automatically refunded by 6 of March but it is not the case yet. It's the 12th of March, 2021. Kindly resolve the issue at the earliest or we have to stop using your service with an unsatisfactory note.
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Customer,

We are unable to check and advise as your booking IDs are hidden. You can reach out to us via www.ixigo.com/help for further assistance.

Thanks
Team ixigo
Maitriyem's [Complaint's author] reply, Mar 19, 2021
I have not received my refund yet.

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