Ixigo — IXIGO - did not REFUND full money when airline cancels flight. Bank receives partial amount.

Website: IXIGO.com

I booked Madurai to Ahmedabad flight ticket using IXIGO. The airline canceled the flight. I ask for a full refund of my money. The partial amount shows up in my bank statement. I asked for a full refund. I provided them with bank statement also as proof. Still, they did not refund my full money. I called their customer support so many times but no resolution. All proofs are there that IXIGO never refunded full amount. First they confuse everybody by providing refund in steps/breakdowns and then you do not see full amount received to your bank.