[Resolved]  Ixigo — Ixigo Money transfered ticket not booked

Hi
I was trying to book ticket of flight for date 9th june 2021. I paid ticket money by phone pay of amount 4599. Money get deducted but nothing is visible on ixigo app. While on phone pay its showing money transfer to ixigo. I have attached the screen shot of phone pay. Please look into the issue.
Transaction ID A2106031815419035683899
+1 photos
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Aug 12, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2021
Ixigo Customer Care's response
Hey,

We are unable to locate the details with provided screenshot. Please reach out to us via www.ixigo.com/help

Thanks
Team ixigo
Complaint comments 

Comments

I booked a ticket on train no 02302 of 5 th August.My money got deducted but there is no booking showing.
Passenger Details-Tanmoy Adak
Train no-02302
Journey Date -5th August
Order Id-W5377QLPL7WK70GXSO
Transaction Id[protected]
Amount of money deducted 2049
Pls refund the money or do something about the train ticket

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