[Resolved] Ixigo — ixigo payment successful but ticket booking failed | |
I made two transactions for booking from howrah to jasidih & jasidih to barauni tickets from ixigo and chose gpay for payment but ticket was not booked but in gpay statement its showing "transaction with ixigo successful". Debited amount - 3250.4, date and time : 01 nov 2019, 06:45am, upi transaction id[protected]. And 1800.40, date and time :01 nov 2019, 08:22 am, upi transaction id[protected]. But in ixigo there is nothing visible about this transaction.. Kindly refund the full amount.
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Dec 19, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking. You can email us the details at [protected]@ixigo.com. Regards, Team ixigo! | |
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