[Resolved]  Ixigo — Less refund amount

Booked a air ticket from Chennai to delhi on air india on Oct 31. Had to cancel it, during the cancellation the calculated amount for refund was around ₹3500, but the refunded amount was ₹2788. I want to know why their was ₹800 less than the calculated amount
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Oct 18, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2022
Ixigo Customer Care's response
Kindly note that the amount displayed during cancellation is indicative and is calculated based on the airline original fare without discount while refund to you will be processed as per the actual paid amount after discount.
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