Hi, I wish to complain this company over misinformation provided.
I have booked 3 different ticket from this company from me and my wife.
Ahmedabad to singapore (Vistara)
Singapore to noumea (Aircalin) and
Noumea to Auckland (Air New Zealand)
As I'm holding an Indian passport and having Auckland work visa. I wanted to confirm either any of my transiting country required any transit visa for my entry.
I called ixigo before my flights and they confirmed me that there is no visa required from your side for singapore and noumea.
After their confirmation I made my mind to board on my journey.
But today I reached in singapore and my next flight (Aircalin) informed me that I need to have a transit visa to visit noumea. I could not board the plane and me and my wife stuck here in singapore. I tried to call their customer service many time with expensive overseas number and they were completely fooling us with different answers.
Because of their misguidence and pathetic service. Me and my wife suffered a lot from past few hours. There is no flights in here for auckland.
I want you to file a complaint against this fraud. Was this information helpful? |
How can you say it's resolved ??