[Resolved] Ixigo — monet transaction failed and not refunded

Kamad Garg

from Lucknow, Uttar Pradesh

Address:	Allahabad, Uttar Pradesh, 211002
Website:	Ixigo trains

My transaction was failed during i was booking my train ticket... So i request you to please refund the amount... I attach the screenshot of the failed transaction... Please help me in refund action as soon as poosible so i can book another ticket of my journey... Please do it as soon as poosible as i am in emergency..

Yours sincerely

+1 photos

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Sep 14, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Ixigo Customer Care's response Hi Kamad,

Greetings from ixigo

As per your discussion with our team, refund is already credited to your account and your query is resolved to your satisfaction.

For any assistance, you can write to us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo