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Ixigo — Money debited from account and not get the tickets and refund

I was booked two flight tickets from ixigo, money debited from my account and not get tickets and refund the amount.kindly resolve the issue
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We are sad to know that your experience with the app was not satisfactory. Please share your issue with us at https://www.ixigo.com/trainhelp and we will look into it at the earliest.
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