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Ixigo — Money Debited without booking

Hi Team,

I tried to book train ticket yesterday, at payment option i selected Gpay and made the transaction, after the transaction got complete, it again took me back to the payment page and no booking confirmation was given
Even if i check in my account, i do not see any booking done, but money has been debited form my account.
Rs. 1118.29 debited to VPA ixigo.[protected]@icici(UPI Ref No[protected]

Kindly refund the money
A real Bad experience
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Comments

I faced the same issue today I paid the amount but in first transaction the money debited but didn’t reflect on the ixigo app and 2nd time I paid and then after the ticket gets generated so I paid 2 times for same ticket

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Hey there, we are unable to locate any details in order to check this, kindly reach out to us via www.ixigo.com/help for assistance.
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