[Resolved] Ixigo — Money deducted but not refund

Sachin Sonaskar

Address:

Plot No 20,21 Gajanan Leela Bunglow, Kachole Layout Naalwadi

Hi Sachin
Sorry!Your Nashik Road (NK) - Wardha Jn (WR) train booking did not get confirmed. Booking ID: IXITR[protected].
You can re-book your ticket without paying anything till 01:29 AM: https://ixtr.app.link/37RYBm8vicb. Post that, the refund of Rs. 2962 will be initiated and should reflect in your account by 18 Dec 2020, 03:00.
For any queries, please visit our Customer Service section: https://ixtr.app.link/help
Thank you
Team ixigo

Was this information helpful?

No (0)

Yes (1)

Aug 11, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Ixigo Customer Care's response Hey,

The amount for the mentioned booking was refunded on 18th December under ARN number[protected]

Please check with your bank customer care.

Thanks
Team ixigo

Related Ixigo reviews

View all 2402 Ixigo Reviews

Comments

A.N. Gor

Jul 7, 2021

I am booking a train ticket but due to some issue the booking got failed and the amount for this booking got deducted from my credit card no [protected] of standard charted landmark credit card,

The journey of booking dated 27/09/2021 from Haridwar junction to Ahmedabad Junction. and booking was made for 3 passengers.

PL help me refund the all amount as early as possible in the account.

Thanks

Akhilesh Gor, Ahmedabad