[Resolved]  Ixigo — Money deducted but not showing in transaction history

My ixigo user id - sahilrawa
for train travel
i made 2 transactions to ixigo from net banking yono sbi
train number - 02920
SVDK DDN SPL
for traveling from SVDK - UMB
For 6 August

the ixigo app not show my 1 transaction of 1596 rupees .
also not showing this transaction as failed transaction .
also not refunding my money
i am very disappointed from this company .
my money is deducted twice of rupees 1596.
but ixigo giving information only for one.

kindly respond as fast as can otherwise i have to file a case against this company ixigo