[Resolved] Ixigo — Money deducted but not ticket is booked

[Resolved] Ixigo — Money deducted but not ticket is booked

S Suganya273 from Perundurai, Tamil Nadu Sep 2, 2022 Sep 7, 2022 This thread was updated on Sep 7, 2022

While booking ticket, for payment it navigate to gpay after the payment, it returns ticket is not booked, no trips available it shown Was this information helpful? No (0) Yes (0)
Oct 15, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Sep 02, 2022 Updated by Suganya273 Payment details Verified Support Sep 05, 2022 Ixigo Customer Care's response Hey there, the refund for said payment was processed to your ixigo money max account and it has been transferred to payment source. Let us know for anything else.
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Naveen Boxer

Sep 7, 2022

I cancelled my booking ticket ID IXITRS[protected]

The refund was processed on 6th August 2022
I am yet to receive the refund
Bank has also told me that the refund amount has not been credited to the account from where the payment was made
I want ixigo to please urgently look into the matter...