[Resolved] Ixigo — money deducted but still not got the flight details and e-ticket.

Tattan

Address:

799002

Yesterday i had booked a flight from agartala to kolkata and also my bank balance got deducted and i have also got the message. But i have not got the e-ticket and also not got my money back into my bank account. Still my bank balance is showing that my money has been debited successfully and it has reached into ixigo account. I have given screenshots of my messages which i had received yesterday. Please help.

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Aug 7, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 08, 2020

Ixigo Customer Care's response Hey,

We could not find any details.

Please reach out to us here if you have any concerns.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

Regards,
Team ixigo