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Ixigo — Money deducted but ticket didn't confirmed

I have booked a bus ticket from athani to pune on Dec 26th 2021 10:05 am to 5:00 am
Booked ticket on December 18 Dec 2021 th the amount was paid through upi payment, payment is successful of INR 1815 but the ticket was not confirmed. I am unable to contact any customer service too. Please resolve this
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